Many companies have little understanding of the impact that outsourcing is having on their organisation.
We talked to 250 C-level executives from Europe’s biggest companies to get their insights into current and future outsourcing strategies, and how they currently measure it. The results are startling.
Many of the world’s biggest companies spend large sums on outsourcing arrangements - more than $42bn in 2008, according to Gartner - and outsourced activities have become an integral part of many businesses’ core operations. Yet an in-depth piece of research, commissioned by Cognizant and developed by Warwick Business School, reveals that companies are failing to measure outsourcing’s impact, and are missing out on major benefits as a result.
Based on these findings, Warwick Business School has developed a fascinating report, which analyses the findings and proposes a seven step framework to achieving outsourcing excellence, providing an actionable route for C-level executives. The Warwick Business School methodology, created in conjunction with Cognizant, compels CIOs and CFOs to look to achieve business transformation and innovation in their present and future IT and BPO investments replica watches.
Click here to register for the full academic report produced by Warwick Business School, and further material including a Cognizant white paper on the value of outsourcing.
Learn more about the academics involved in developing the report :
- Ilan Oshri
- Julia Kotlarsky